Job Title: Training Manager
Location: Flexible/Remote
Salary: Competitive
Job Type: Contract (Until December)
Rate: £600-£650 per day (Inside IR35)
Are you a seasoned training professional looking for a challenging and rewarding opportunity? Our client, a leading global organisation, is seeking a Training Manager to lead the training efforts for a major CRM platform upgrade. This is a unique chance to leverage your expertise in training and change management, working closely with senior leaders and change agents to ensure the successful adoption of a cutting-edge platform.
Key Responsibilities:
- Training Needs Analysis: Conduct a thorough assessment of training requirements for various user groups based on the new platform's impact.
- Training Strategy and Plan: Develop and implement a comprehensive training strategy, including curriculum design, training schedules, and resource allocation.
- Collaboration: Partner with business segment Training Leaders to review and refine the training strategy, plan, and content.
- Content Production: Create diverse training materials, including recorded videos, quick reference guides, detailed step-by-step guides, and updated help articles.
- Training Preparation: Manage logistical preparations for training delivery, such as creating training data, designing interactive exercises, and briefing supporting resources.
- Training Delivery: Conduct remote training sessions for approximately 150 change agents using a train-the-trainer approach, ensuring effective delivery to around 7000 users.
- Post-Launch Support: Provide first-line user support post-launch, addressing queries, raising defects, and conducting refresher training sessions.
Qualifications and Skills:
- Demonstrated experience in training needs analysis, curriculum design, and training delivery.
- Strong project management skills with the ability to manage multiple priorities.
- Excellent communication and collaboration abilities.
- Experience in change management and working with CRM platforms is highly desirable.
- Proficiency in creating engaging and effective training materials across various formats.
What Our Client Offers:
- Direct experience with a state-of-the-art CRM platform and AI-driven customer and deal insights.
- Opportunities to expand your professional network across sales, commercial, risk, finance, legal, and HSE functions.
- Exposure to senior leadership and key influencers within the organization.
- Professional growth through coaching and mentoring change agents and peers.
- A pivotal role in a high-impact project with significant visibility and importance to the business.
Important Milestones:
- Daily team meetings for planning and coordination.
- Live demos and change network presentations from April to July.
- Completion of the training plan by June.
- Training content creation by July.
- Change agent training in September.
- Project launch in October.
- Project closure in December.
If you're ready to take on this exciting challenge and contribute to a major transformational project, apply now and help drive our client's success!