Customer Account Coordinator

Customer Account Coordinator

UK and overseas travel will be required
Elevation Recruitment are searching for a Customer Account Coordinator, on behalf of a Sheffield-based Manufacturing business. This role would suit a high-level administrator who is looking for a new challenge in a customer centred role.

Key responsibilities of the Customer Account Coordinator:

• Review sales orders and handle any necessary paperwork
• Keep track of orders and update key customers when needed
• Maintain an up-to-date CRM system, updating customer records and interactions
• Liaise with other departments inside and outside the company
• Help to reduce unexpected stock shortages by looking to identify any potential supply chain issues
• Work with the purchasing manager to obtain pricing and raise quotes and
• Follow up on quotes with customers
• Identify and follow up on leads
• Occasional travel as and when required, UK and overseas

Skills/Experience needed of the Customer Account Coordinator:

• Strong administrator with excellent customer service experience, highly organised with excellent attention to detail
• Experience working in a customer focused environment
• Comfortable building and maintaining relationships with customers
• A strong negotiator with excellent communication skills
• Willing to travel
• Experience using CRM and ERP systems would be beneficial

If you're an organised and confident individual, ready for the next step in their career, we encourage you to apply!