Customer Account Executive

Customer Account Executive - Portadown

Your new company
What an amazing opportunity this is to work for a well established, successful, reputable company. This company is a family business and have been trading for over 50 years and are a market leading company in their industry. They are a very innovative company and have won numerous awards over the years and gained a great reputation. Their pride themselves on their quality of products and service. Due to expansion they are recruiting for a Customer Account Executive. This is a full time permanent job. Hours of work is Monday – Friday 8-4.30 or 8.30-5. Salary negotiable depending on experience

Your new role

Work collaboratively within the Sales & Marketing department to deliver continued sales success for.

• Represent your department in all customer interactions.
• Deliver effective and transparent communication, where customers are well informed and are aware of any changes that impact production and supply.
• Develop and maintain excellent working relationships with new and existing customers.
• Assume full responsibility for day-to-day management of agreed accounts.
• Ensure customer needs and objectives are delivered in a timely and efficient manner to promote a high level of customer service.
• Promote the company’s brand within a variety of sales and marketing initiatives.
• Proactively identify suitable commercial opportunities and convert these into new strategic partnerships
• Ensure that all customer feedback is managed effectively and efficiently.
• Facilitate on-site visits from customers and become a key point of contact to develop a successful working relationship.
• Manage Seasonal changeovers within your accounts to ensure a smooth transition for both company and our customers.
• To hit and exceed your sales forecast through the effective management of your accounts.
• Develop and execute a robust business plan for each of your accounts that are in line with the business’s growth plans and strategy.
• Actively manage all price files, promotions, category reviews, annual account plans and term negotiations.
• Creation and analysis of sales / pricing reports for Head of Depts and customers.
• Manage price negotiations with customers to ensure that the business continues to remain profitable
• Create a weighted pipeline of opportunities for both existing and new customers.
• Analysis of Key Outstanding Orders and follow up with customers where relevant.
• Attend and participate in cycle meetings and present your territory\'s performance against the plan.
• Support the Head of Dept to build a long-term growth strategy and feed into the annual budget planning.

What you will get in return
You will be offered an excellent starting salary, a great opportunity to work for an award winning company, great working environment and the opportunity to join a reputable company that can offer you an excellent career path

What you need to do now
If you\'re interested in this role, click \'apply now\' to forward an up-to-date copy of your CV, or call us now.
If this job isn\'t quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

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