Customer Account Executive

Customer Account Executive - Portadown

Customer Account Executive - Portadown
Your new company
What an amazing opportunity this is to work for a well established, successful, reputable company. This company is a family business and have been trading for over 50 years and are a market leading company in their industry. They are a very innovative company and have won numerous awards over the years and gained a great reputation. Their pride themselves on their quality of products and service. Due to expansion they are recruiting for a Customer Account Executive. This is a full time permanent job. Hours of work is Monday - Friday 8-4.30 or 8.30-5. Salary negotiable depending on experience
Your new role
Work collaboratively within the Sales & Marketing department to deliver continued sales success for.

Represent your department in all customer interactions.

Deliver effective and transparent communication, where customers are well informed and are aware of any changes that impact production and supply.

Develop and maintain excellent working relationships with new and existing customers.

Assume full responsibility for day-to-day management of agreed accounts.

Ensure customer needs and objectives are delivered in a timely and efficient manner to promote a high level of customer service.

Promote the company's brand within a variety of sales and marketing initiatives.

Proactively identify suitable commercial opportunities and convert these into new strategic partnerships

Ensure that all customer feedback is managed effectively and efficiently.

Facilitate on-site visits from customers and become a key point of contact to develop a successful working relationship.

Manage Seasonal changeovers within your accounts to ensure a smooth transition for both company and our customers.

To hit and exceed your sales forecast through the effective management of your accounts.

Develop and execute a robust business plan for each of your accounts that are in line with the business's growth plans and strategy.

Actively manage all price files, promotions, category reviews, annual account plans and term negotiations.

Creation and analysis of sales / pricing reports for Head of Depts and customers.

Manage price negotiations with customers to ensure that the business continues to remain profitable

Create a weighted pipeline of opportunities for both existing and new customers.

Analysis of Key Outstanding Orders and follow up with customers where relevant.

Attend and participate in cycle meetings and present your territory's performance against the plan.

Support the Head of Dept to build a long-term growth strategy and feed into the annual budget planning.

What you will get in return
You will be offered an excellent starting salary, a great opportunity to work for an award winning company, great working environment and the opportunity to join a reputable company that can offer you an excellent career path
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.
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