Customer Account Executive

Customer Account Executive

Industry: Manufacturing

Contract Type: Full Time, Permanent

Salary: £23,000 - £26,000 per year

Working Pattern: Monday - Friday 8:30 am - 5 pm (1 hour for lunch)

Location: Hadleigh, Suffolk

Benefits:

• Company bonus paid twice yearly


• Pension Scheme


• Cycle to work scheme / car share


• 25 days Annual Leave + Bank holidays


• Christmas Shutdown!


• Private healthcare


• Free coffee daily!

Are you an experienced Customer Service Executive looking for a new opportunity in the manufacturing industry? Our client, a leading manufacturing company, is seeking a dynamic and organised individual to join their Customer Service and Sales Team. If you have a proven track record of providing exceptional customer service and possess strong administrative skills, this could be the perfect role for you!

Responsibilities:

• Gain a thorough understanding of our product lines


• Support the Customer Account Executives with workload


• Raise proforma invoices and process sales orders


• Liaise with customers on a daily basis


• Log and address customer complaints


• Provide general administration and support to the department


• Collaborate with internal departments as required


• Adhere to Company Policies & Procedures

Skills and Experience:

• Previous experience in a Sales Admin or Customer Admin role


• Exceptional customer service skills


• Strong attention to detail and accuracy


• Ability to work well within a fast-paced team environment


• Proficiency in MS Office (Word, Excel, Outlook)


• Knowledge of SAGE and Salesforce (desired, not mandatory)


• Excellent communication skills, both internally and externally


• Strong problem-solving abilities

If you are a proactive and enthusiastic individual with a passion for customer service, we would love to hear from you! Join our client's team and contribute to their continued success!

To apply, please submit your CV highlighting your relevant experience. Interviews will be conducted on a rolling basis. Don't miss out on this exciting opportunity - apply now!

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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