Customer Account Manager

My client specialise in payroll solutions, are looking for a switched on, enthusiastic Customer Account Manager to join their team. If you would like to join a company who invest in their staff’s development

Duties include:

• Building and maintaining relationships
• Your goal is to retain customers
• Provide 5-star customer service in all interactions with potential and existing customers
• Proactively contact customers to update information

To be considered for this roleyou must have :

• Previous customer service experience
• Excellent communication skills, both written and verbally
• Ability to build and maintain strong relationships with others
• A quick learner with a can do attitude
• Highly organised with the ability to juggle multiple priorities
• Experience in a retention role (Desirable)
• Competent using IT to include MS Office and CRM systems

The successful candidate will be provided with rigorous training and working within a friendly inclusive team! There are clear progression routes within the company and people who work here tend to stay for a long time due to the company culture and career opportunities.