Customer Account Manager

Customer Account Managers – Opportunities That Empower You To Succeed.
Are you looking for a fresh start? Have you got financial services or regulatory sector experience and looking for a new challenge? We may have the role for you! Everyday Loans are currently recruiting for Customer Account Managers. Everyday Loans is an established market leader in consumer finance with over 15 years of successful history. Winners of MoneyFacts Best non-mainstream lender in both 2020 & 2021, we offer dynamic and exciting growth opportunities for candidates - supported by a superb range of benefits! With customers at the heart of everything we do, we are proud that they rate us 4.7 stars out of 5 on TrustPilot and 4.9 out of 5 stars on Feefo.
If you have great people skills, we would love to hear from you! You will be provided with full training and development to give you every opportunity for success.
The Role
As a Customer Account Manager you will be involved in the whole process of providing loans to our customers. Initially you will be speaking to customers enquiring to the local branch, establishing the requirements of the customer and their affordability, processing the loan agreement, and ensuring that the customer is supported through the full lifecycle of their loan.
This role requires strong communication skills and excellent rapport building on both the phone and face to face, alongside having an excellent eye for detail. We are passionate about our customers and our employees demonstrate this daily in delivering excellent customer service and positive outcomes in the interactions we have with them.
If you have the following skills, then a Customer Account Manager role could be right for you:
• Customer Focused
• Strong Communication skills and Confidence
• Self-Development
• Team Work
• Enjoy working with targets
The Salary
Up to £30,000K plus bonus depending on experience.
Rewards
Successful applicants will be provided with comprehensive training in the form of our company induction, which will be delivered in branch or at one of our training hubs. Salary is competitive alongside a quarterly bonus scheme. This is supported by an extensive range of benefits:
• Quarterly Branch Bonus scheme
• Private Healthcare for you and your partner
• Life Insurance
• Excellent company pension 3% employee to 8% employer contribution
• 25 days holiday plus Bank Holidays (you can even buy and sell holiday days if needed!)
• Cycle to Work vouchers
• Retail Discounts
• Techsave scheme
At Everyday Loans employee satisfaction is key and we are committed to being a great place to work. Everyday Loans has an active Employee Forum, dedicated Mental Health First Aiders, Social and Charity Committees