Customer Account Manager

Just Recruitment is delighted to support a growing organisation based in Earls Colne - actively seeking an experienced and motivated Customer Account Manager to join its dynamic team.
Main Responsibilities:
Assisting with the onboarding of our new clients, working closely with the Management team
Assisting the Senior Customer Account Manager with client account health on the Warehouse Management System (WMS)
Supporting the Management team with customer service issues, aiming for successful resolution through liaison with all department managers and clients
Supporting the Management team manage our client expectations of our capabilities, including actual and potential service achievement
Supporting our managers to build and maintain the client relationship
Answering and directing telephone calls
Answering emails
Meeting and greeting site visitors
Person Specification:
Previous experience working in an office or customer-service based role
Excellent customer service
Excellent verbal and written communication
Excellent organisational skills
Ability to use Microsoft Word and Outlook
Free parking
Monday - Friday 8.30am - 17.30pm
*** Due to location you will need to drive ***