Duties:
- Develop and maintain relationships with key clients
- Serve as the main point of contact for client inquiries and concerns
- Analyse client needs and provide customized solutions
- Collaborate with internal teams to ensure client satisfaction
- Identify opportunities for upselling and cross-selling
- Respond and manage customer queries over phone and email
- Develop and understanding of company products
Skills:
- Strong customer service or sales background from a fast paced environment
- Strong organisational skills
- Ability to work well under pressure
- Computer literate