Address
Form of work
Salary Ref No:
TICCON
Department:
Visitor services
Location:
Coniston LA21, UK
Salary:
£22,192 to £25,113 (pro rata per annum)
Employment Type:
Fixed Term Contract
Status:
Part Time
More details
Customer Adviser salary: £23,602 - £25,113 (pro rata)
Customer Services Assistant salary: £22,192 - £22,451 (pro rata)
All three positions are part-time, on average 3 days per week, on a fixed term contract until October 2024
Weekend and bank holiday working
We’re looking for two Customer Advisers and one Customer Service Assistant to join us on fixed term until the end of October 2024 at our visitor Information Centre in Coniston. You’ll share your love of the Lake District with thousands of visitors and use your local knowledge to make their visit even more memorable.
What’s it like to work here?
You’ll be based in the centre of the village at our Coniston Information Centre, a popular honeypot site in the southwest of the national park. It entails working as part of a small team to deliver a friendly and enthusiastic information service alongside a great local retail offer.
Your main duties and responsibilities
Customer Adviser:
Customer Services Assistant:
About you
Ideally you will have some experience of working in a fast-paced environment. Retail experience is preferred, as is a good knowledge of the southern and western Lakes. However, the most important thing is that you are passionate about the Lake District and about sharing this passion with our visitors.
Please read the attached role profile for the full person specification on this post.
Contact
For an informal discussion about the position please contact Andy McGirl (Retail and Commercial Development Manager) on 07792 404188 or andy.mcgirl@lakedistrict.gov.uk
We reserve the right to close this advert early should we receive sufficient applications, so please apply early to avoid missing this opportunity.
Diversity and Inclusion
As an equal opportunities employer, the Lake District National Park Authority is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.
Disability Confident Employer
We guarantee to interview anyone with a disability whose application meets the minimum criteria for the role. By ‘minimum criteria’ we mean that you must provide evidence in your application which demonstrates that you meet the level of competence required under each of the essential criteria, as well as meeting any of the qualification, skills or experience defined as essential.
Customer Services Assistant salary: £22,192 - £22,451 (pro rata)
All three positions are part-time, on average 3 days per week, on a fixed term contract until October 2024
Weekend and bank holiday working
We’re looking for two Customer Advisers and one Customer Service Assistant to join us on fixed term until the end of October 2024 at our visitor Information Centre in Coniston. You’ll share your love of the Lake District with thousands of visitors and use your local knowledge to make their visit even more memorable.
What’s it like to work here?
You’ll be based in the centre of the village at our Coniston Information Centre, a popular honeypot site in the southwest of the national park. It entails working as part of a small team to deliver a friendly and enthusiastic information service alongside a great local retail offer.
Your main duties and responsibilities
Customer Adviser:
- Help visitors get the most out of their visit to the Lake District National Park area by providing a high friendly and informative customer service
- Working in the visitor centre shop and ensuring our retail displays are kept orderly and eye catching for our customers
- Being a keyholder and handling cash for the Information Centre
- Direct involvement with the stock management of our retail offer
- Responsibility for the safety and wellbeing of our visitors and staff by following all Health & Safety and fire processes
- Work positively with volunteers and welcome them into the team
Customer Services Assistant:
- Help visitors get the most out of their visit to the Lake District National Park area by providing a high friendly and informative customer service
- Working in the visitor centre shop and ensuring our retail displays are kept orderly and eye catching for our customers
- Cash handling
- Work positively with volunteers and welcome them into the team
About you
Ideally you will have some experience of working in a fast-paced environment. Retail experience is preferred, as is a good knowledge of the southern and western Lakes. However, the most important thing is that you are passionate about the Lake District and about sharing this passion with our visitors.
Please read the attached role profile for the full person specification on this post.
Contact
For an informal discussion about the position please contact Andy McGirl (Retail and Commercial Development Manager) on 07792 404188 or andy.mcgirl@lakedistrict.gov.uk
We reserve the right to close this advert early should we receive sufficient applications, so please apply early to avoid missing this opportunity.
Diversity and Inclusion
As an equal opportunities employer, the Lake District National Park Authority is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.
Disability Confident Employer
We guarantee to interview anyone with a disability whose application meets the minimum criteria for the role. By ‘minimum criteria’ we mean that you must provide evidence in your application which demonstrates that you meet the level of competence required under each of the essential criteria, as well as meeting any of the qualification, skills or experience defined as essential.
