Address
Form of work
SalaryTo deliver high quality frontline library services by being the first point of contact for customers’ literacy, reading, information and learning needs.
Make a positive impact on people’s lives by understanding and interpreting their needs and ensuring that they are signposted to trusted sources of information and appropriate support in the community.
Assist customers to access council services online and support customers to build their digital skills and confidence.
Provide excellent customer service to all members of the local community.
Engage with customers, promote stock, support a range of activities, making day-to-day decisions to provide an attractive and efficient service.
What can we offer you!
- Excellent training and development offers
- Flexible working opportunities
- Opportunity to join the Local Government Pension Scheme
- Boost your pension with Shared Cost Additional Voluntary Contributions (facilitated by AVC Wise)
- Various perks and discounts schemes, including money off your phone contract and local gyms
- Competitive rates of pay
Application and Interview information
Closing date: Thursday 9th May.
Interview date: To be confirmed.
We are currently operating both in-person and virtual interviews. Options will be discussed with candidates once they have been invited to the interview stage of the process for this specific position, and if you have any concerns or adjustments are needed, we are happy to discuss.
If you are invited to a virtual interview, this will preferably be undertaken using the Microsoft Teams software, which is currently free for new users, however if there are any issues with accessing this technology, we are happy to discuss alternative arrangements prior to the interviews.
Safer Recruitment
At Cumberland Council we are committed to safeguarding and promoting the safety and welfare of children, young people and adults at risk and expects all employees, volunteers and the Externally Provided Workforce (EPWs) to share this commitment.
Equality, Diversity, and Inclusion
Cumberland Council is committed to improving the diversity of its workforce to better reflect the communities we serve. We welcome applications from everyone and work to promote an inclusive, supportive culture that values and celebrates our differences.
As a Disability Confident Employer, disabled applicants, who meet the essential criteria of this job, are guaranteed an interview.
Please read the Supporting Information:
Post Specification
Role Profile
To apply please click the Apply Now link below.
