Customer Advisor

Are you looking to kickstart your career in Property? Do you have fantastic interpersonal skills and are looking to develop your skillset in a fast-paced and dynamic environment?Juice is delighted to be supporting a leading property management company based in Bath, in their search for a Customer Advisor to join their team.You will be providing key administrative assistance for a portfolio of properties ensuring that a high level of service is given to all tenants. We are open to experience for this role, key is someone who has a positive and proactive approach and demonstrates a passion for the property industry.DAY TO DAY:• Acting as the first point of contact for all tenants answering any queries in a timely manner• Processing referencing paperwork, preparing tenancy agreements and managing move-ins and move-outs• Completing inventories, dilapidations, and deposit returns• Building strong relationships with tenants, letting agents, contractors, and other third-parties• Resolving all enquiries in a professional and timely manner• Coordinating property inspections and visits• Answering maintenance calls and escalating when required• Guaranteeing Health & Safety requirements are met at all times• Completing rent reviews and processing inspection reports• Assisting with general administrative duties to support the client and portfolioWE WOULD LOVE TO SEE:• Previous Office experience is advantageous however, we are open to a variety of customer-facing backgrounds• Excellent communication skills with the ability to build rapport with a variety of people• Demonstrable interest in the Property sector• Passionate about providing an excellent level of customer service• Motivated, driven, and hardworking individual who has a can-do attitudeAND FOR YOU:• Onsite parking• 22 days annual leave• Cycle-to-work scheme• Gym membership• Monday-Friday hours, no weekends• Casual work attire• App discounts on High-street names• Opportunity for hybrid working after trainingIf this sounds like the role for you, then please click apply now.