Customer Business Executive

At Warburtons, family is at the heart of our business. Five generations'​ worth of expertise that goes into making our bakery products allows us to continue a tradition of baking inherited over the past 141 years.
Warburtons is the largest bakery brand in the UK, but that doesn't allow us to rest on our laurels. We are pioneers of the industry and ambitious market leaders, always seeking to challenge ourselves and convention. It is part of our philosophy to provide honest good sense on issues of health and well-being, helping the whole family to enjoy our products as part of a healthy, balanced diet, through a range of products to suit all meal occasions, lifestyles and tastes.

Title: Customer Business Executive          
Function: Commercial  
Location: Bolton Head Office    
Salary: Competitive 

Are you a Customer Business Executive looking for a new challenge within an exciting new role? 

To provide analytical information and presentation support to allow the Senior Customer Business Manager to build a compelling story to influence the Customer.

• To provide information and analysis to the Customer Business Managers to support the development of presentations and negotiations.
• Build effective relationships with the customer, to provide information on day to day order status and make appropriate decisions.
• Implement all key supply initiatives at Regional and Store level. Includes the coordination of new Food Service and Export customer enquiries
• Collate information from the customer, and provide timely information for input in to the customer forecast for the Customer Business Manager.
• Work alongside the Customer Business Managers, to support the execution and volume associated with the JBPs at a regional level.
• In conjunction with the Shopper Marketing team, coordinate with the Customers field sales force (where in existence) to optimise the activation of Warburtons tactics.

• Commercial skills: good understanding of the retailer and their strategy; experience of implementing joint business plans with retailer.
• Analytical experience, Proven ability to interpret and evaluate complex data
• Excellent communication skills: Excellent relationship builder- establishing credibility with both internal and customer contacts.
• Desire to grow and develop a career within commercial sales
• Excellent organisational skills: managing own and others time effectively.
• Excellent IT skills- knowledgeable on spread sheets and PowerPoint.
• Systems: Familiarity and quick to learn retailer systems ie. Retail link.

As ‘the UK’s No. 1 Bakery Brand’ we have been baking bread since 1876. Today, we are proudly a sixth-generation family, supplying over 18,000 retail customers from 11 bakeries and 16 depots, producing a range of over 70 products including gluten and wheat free.   

We are striving to be a net zero business by 2050 and believe that we must minimise our impact on the environment, whilst making a positive impact on the society we are a part of.  

You will want to know what your bread is worth:

• Competitive Salary
• A slice of the annual profits (discretionary profit share)
• Family time is important to us, and we know it will be to you, so you’ll have 5 weeks holiday and bank holidays with the opportunity to buy an additional 5 days each year
• Award winning pension scheme 
• Products you will love along with deals and discounts for you and the family through our Extra Dough website
• Support for your health and wellbeing, access to free physiotherapy, 24/7 access to a confidential helpline for practical advice and a comprehensive occupational health service 

We respect and value difference. We look to create an inclusive workplace that promotes and values diversity. Companies that are diverse in age, gender identity, race, religion, sexual orientation, physical or mental ability, ethnicity, or any other aspect which makes them unique, are proven to be better companies. More importantly, creating an environment where everyone, from any background, can do their best work, is the right thing to do.