An exciting temporary opportunity has arisen for a Customer Service Advisor in the Energy and Natural Resources industry. The successful candidate will be part of a thriving Customer Service team based in Preston, providing excellent service to our customers.
Client Details
Our client is a reputable and sizeable entity within the Energy and Natural Resources industry. They are known for their commitment to reliable and sustainable energy supply in the North West region of England.
Description
- Provide exceptional Customer Service in a timely and efficient manner.
- Handle customer inquiries and resolve issues promptly.
- Maintain a comprehensive knowledge of the company's services and products.
- Identify opportunities to enhance customer satisfaction and loyalty.
- Support the wider team in achieving overall Customer Service goals.
- Follow company policies and procedures to ensure compliance.
- Participate in training and development activities to enhance job performance.
- Contribute to team effort by accomplishing related results as needed.
Profile
A successful Customer Service Advisor should have:
- Strong communication and interpersonal skills.
- A customer-focused approach with a passion for providing excellent service.
- The ability to work effectively in a team and individually.
- Problem-solving skills and the ability to handle customer complaints effectively.
Job Offer
- Competitive pay rate
- A supportive and engaging team environment in the heart of Preston.
- Opportunities for skill development within the Energy and Natural Resources industry.
- Experience within a reputable company.
If this sounds like your next career move, we look forward to receiving your application.