Customer Care Coordinator

A leading Pride Park Finance client are recruiting for a Customer Care Coordinator.
Permanent Hybrid role - Salary 22500 + Bonus.
Duties:

• Call customers, identifying opportunities and passing leads over to an adviser.
• Develop business relationships with advisers, ensuring a timely follow up to ensure any leads are dealt with.
• Ensure all client information is kept confidentially and secure in line with the GDPR.
• Maintain Contact Spreadsheets and producing monthly reports on activity.
• Carry out any ad hoc duties as required by the role.

Key Skills

• Engaging personality with the ability to build rapport quickly with customers and advisers
• Professional approach
• Excellent relationship building skills
• Confident telephone manner with good objection handling skills
• Self-motivated with a positive and "can-do" attitude
• Advanced excel skills

Salary 25.5 k plus bonus
Hybrid working, Free onsite parking in newly refurbished offices.
Please click to apply or call (phone number removed), alternatively please email your CV to (url removed)