Customer Care Executive

A luxury fashion brand is looking for a Customer Care Executive to join them on a temp to perm basis. They are based in Fulham and salary is up to £28,00 per annum. They are really nice, friendly team, working in stylish open plan offices. They have a great culture and offer hybrid working (Tuesday-Thursday in office). 
This is a great role for someone looking for their first role out of university or looking to move into fashion. 
Who you are:

• Previous experience in a customer service/customer facing role, ideally within retail
• Able to work well under pressure and with tight deadlines.
• Adaptable and organised
• Problem solver
• Ability to handle challenges in a professional manner
• Interest in fashion is ideal

What you'll do:

• Act as the main point of contact for external enquiries
• Liaise with internal departments
• Proactively working to identify issues ahead of time
• Identify process improvements whilst managing customer expectations
• Support warehouse team 

If you're interested and available immediately, please apply now.
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