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Form of workGPS Recruitment have an opportunity with a valued client within their Building Division for a Customer Care Manager. You will be joining the Southern Customer Care Team of a market-leading Kitchen Manufacturer. As part of the role, you’ll be expected to travel across the UK and overnight stays and so holding a full UK driving licence is essential.
We are looking to speak with professionals ideally located around the Maidstone to Royal Tunbridge Wells area.
Main duties:
- Managing the resolution of reported product / installation issues.
- Co-ordinating employed labour force and ensuring their quality of workmanship is of a high standard.
- Attending regular review meetings with our customers.
- Ensuring area performance targets are consistently achieved.
Key personal skills:
- Previous experience of working within a fast-track building environment.
- Knowledge of installations.
- A hands-on approach and determination.
- Excellent interpersonal skills.
- Excellent organisational, numerical and time management skills.
- Prior experience of managing/developing people.
If you are able to communicate confidently with people at all levels, you will succeed in this role. Being self-motivated and willing to work as part of a dynamic team is a personal quality we are searching for.
