As a
Customer Care Representative, you will assist and support in the daily operations of the UK and Ireland websites, ensuring the highest possible level of service. You will oversee all orders moving through the e-commerce system and assist in the administration of faulty shoe claims, refunds, and exchanges for our wholesale operation. This role also involves assisting with the implementation and providing support of any online marketing initiatives. Carrying out ad-hoc duties and responsibilities as requested or assigned by the customer service manager. With competitive salary and benefits, plus opportunities for career growth. You can make your mark in the world of retail with Skechers!
We want you to be yourself and feel welcome when you join us.What we’re looking for: - Excellent customer facing communication skills and ability to close complaints with a positive outcome for both parties.
- Professionally and confidently able to communicate and liaise at all levels.
- Articulate with excellent writing skills.
- Have a positive outlook.
- Friendly and approachable.
- Ability to interpret documents such as e-mails, safety rules, policies and procedures and operating/maintenance instructions.
- Ability to think outside the box.
- Self motivated and can work on own initiative.
- Creative with the ability to think ahead.
- Proficient in MS Office (Word, PowerPoint, Excel and Outlook).
Skechers offers: - Competitive salary and benefits package
- Opportunities for career growth and development
- A fun and dynamic work environment
- Product discount
- Free onsite parking
Find out more about our benefits and perks once you’ve applied! This is a great opportunity to join us and make a positive impact. If you feel you can be a true brand ambassador for Skechers.
Please send your CV by clicking the link orvisit careers Skechers recognises the importance and power of diversity within our business. We ensure that our people processes are fair, transparent and promote equality of opportunity for all employees and job applicants.
BE YOU – FEEL WELCOME 
Address
Form of work
Salary
