Customer Care Representative

Unlock Your Potential as a Customer Care Representative in Hitchin - Join Us for an Exciting 3-Month Adventure!

Are you ready for a dynamic role that goes beyond the ordinary? We're on the lookout for a vibrant individual to step into the shoes of a Customer Care Representative (CCR) for a thrilling 3-month temporary opportunity in Hitchin.

Why Choose to Be Our CCR?

Impactful Role: As the face of our company, you'll directly engage with customers, stakeholders, and the public. Your mission? To ensure clear communication, support operational teams, and set the gold standard for customer service.

Diverse Relationships: Collaborate with Area Managers, Performance Managers, Site Managers, and more. Your role is central to creating positive connections both in the field and behind the scenes.

Continuous Learning: Embrace the chance to coach, attend planning meetings, and contribute to bespoke communications. Your growth matters to us, and we're committed to enhancing your skill set.

Flexibility: Enjoy a work environment that understands the need for flexibility. While the norm is Monday to Friday, 8:00 am to 4:30 pm, be ready for occasional shifts between 8:00 am and 8:00 pm, plus weekends.

What We're Looking For:

Leadership Qualities: From operational and technical leadership to corporate and personal leadership, we value individuals who lead by example, adapt, and embrace positive change.

Effective Communicators: Strong communication skills, both written and oral, are essential. Bring your ability to articulate and explain things with finesse.

Organized & Punctual: Conscientiousness and punctuality are the keys to success in this role. Be thorough in your work and keep things running like clockwork.

Full, Valid UK Driving License: Navigate your way through challenges with ease - a driving license opens up possibilities!

Ready to Elevate Your Career?

If you're passionate about customer service, eager to make an impact, and ready to seize this exciting opportunity, we want to hear from you! Submit your resume and cover letter to contact email and be part of a team where your contributions truly matter.

Join us on this thrilling 3-month journey and let's create memorable experiences together!