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This opportunity is part of the Surrey County Council Summer Work Experience Programme which is taking place for one week in July 2024! You are applying for the week beginning 1st July 2024 and the placement will take place at Woodhatch Place, Reigate, with the Monday and Friday also being based at Woodhatch Place, Reigate.
You will spend your first day with other Work Experience students at our head office in Reigate learning about the council, the services we run and the variety of careers in local government. Tuesday, Wednesday and Thursday will be with your placement team. Your last day everyone will come back together at Woodhatch Place to bring together everything that they have learnt during the week!
This is an exciting opportunity to spend a week with our fantastic Customer & Communities Team who support the services within Environment, Infrastructure and Growth to provide the best possible service to our customers. In the week you spend with us you will rotate between the three parts of our team that come together to offer a service we are proud of:
Digital Customer Experience – You will spend one day with our Digital Customer Experience team, working with them to look at some of our digital customer journeys and will have the opportunity to suggest improvements to improve the customer's experience.
Customer Excellence – Next, you will spend one day with our Customer Excellence team, looking at how we create quality responses to our customers, and getting involved in activities that help the team to improve the culture to best support our customers.
Community Engagement - Finally, you will spend a day with our Community Engagement team where you will learn about the different types of engagement that we do across the various services, working with the team to help support some of the engagement activities and events taking place at the time.
This is the perfect opportunity for someone who has an interest in communications and customer service across all channels from face-to-face through to online communication.
As part of your application you will be asked to answer the following 3 questions:
- What interests you about this area of work?
- What skills and knowledge would you like to develop during your placement?
- What knowledge and skills do you have that would be relevant to this area of work?
Before applying please check that you are happy with the location of the placement at Woodhatch Place, Reigate
If you have any questions about this opportunity, please email apprenticeships@surreycc.gov.uk.
The closing date for applications for this opportunity is 23:59 on the 3rd March.
