Customer Consultant

Job description

Role Overview

The Fragrance Shop are on the lookout for an enthusiastic, motivated and reliable Sales Consultant to join our team. We are extremely passionate about our products and ensuring our customers receive the highest level of customer service. Our employees are trained to offer the very best expertise and knowledge within the fragrance industry. So, if you feel you are passionate about fragrance and thrive in a busy environment then this could be the perfect role for you.

Key Responsibilities

• Providing an outstanding customer service
• Effectively matching the correct fragrance to the customer's needs
• Keeping up to date with product knowledge, new fragrances and creative ideas
• Introducing a range of add ons
• Maintaining cleanliness of the store
• Recover and replenish stock, so items are available to sell
• Processing transactions at the till point
• Inspiring our customers with spraying fragrances and providing demonstrations

Required Experience

• Educated to GCSE level or equivalent.
• Previous experience in sales/retail would be an advantage but not essential.
• Strong team working skills
• Flexibility to include evenings and weekends.

Required Skills

• Customer service focused
• Adaptable with a ‘can do’ attitude
• Strong communicational and interpersonal skills Package Details
• Competitive rate of pay
• Merchandise discount
• Exciting store incentives
• Training and development programmes
• Progression pathways

Job Types: Part-time, Permanent, Holiday

Part-time hours: 4-8 hours per week

Benefits:

• Employee discount

Experience:

• Retail sales: 1 year (preferred)
• Retail Shop Assistants & Till Operators: 1 year (preferred)
• customer service: 1 year (preferred)

Job Type: Part-time
Part-time hours: 4-8 per week

Salary: £8.60-£11.44 per hour

Ability to commute/relocate:

• Glasgow and surrounding areas : Also able to reliably commute or plan to relocate for job and covering the central belt.

Experience:

• Till operation: 1 year (preferred)
• Customer services (preferred)

Work Location: In person - face to face role.

Job Types: Part-time, Permanent

Benefits:

• Employee discount
• Free parking
• On-site parking
• commission sales

Schedule:

• 4-8 hour shift
• Day shift
• Every weekend
• Flexitime
• Holidays
• Monday to Friday
• Overtime
• Weekend availability

Supplemental pay types:

• Bonus scheme
• Performance bonus
• Commission sales

Ability to commute/relocate:

• Glasgow: reliably commute or plan to relocate before starting work (required)

Education:

• GCSE or equivalent (preferred)

Experience:

• customer service: 1 year (preferred)

Licence/Certification:

• Driving Licence (preferred)

Work Location: In person

Application deadline: 01/06/2024

Reference ID: consultancy 4 - 8 Hour

Job Types: Part-time, Permanent

Pay: £8.60-£11.44 per hour

Expected hours: 4 per week

Benefits:

• Employee discount
• Free parking
• On-site parking

Schedule:

• 10 hour shift
• 8 hour shift
• Day shift
• Every weekend
• Holidays
• Monday to Friday
• Overtime
• Weekend availability

Supplemental pay types:

• Bonus scheme
• Performance bonus

Education:

• GCSE or equivalent (preferred)

Experience:

• Retail sales: 1 year (preferred)
• customer service: 1 year (preferred)

Licence/Certification:

• Driving Licence (preferred)

Work Location: In person

Reference ID: Sales consultant