Customer Engagement Officers

Customer Engagement Officer

Location: Dartford - Near Place Park

Rate: Hourly - GBP14.50 (Weekly Pay)

Working hours: 08:00 - 16:00 OR 09:00 - 17:00

Contract: Temp to Permanent - Perm roles for motivated staff

Office based - Potentially some WFH after probation

Spencer Clarke Group is working with a renowned registered charity to help build a new team of Customer Engagement Officers. Dedicated to creating sustainable communities across the country, you will be helping to deliver a high impact project targeting the efficent use of water across London.

What will the role entail:

• Supporting a water efficiency program by contacting potential customers of all ages and backgrounds to inform them about the project and how you can help them save water
• Making high volume calls to potential customers and creating bookings for our engineers to conduct home visits
• Offering advice on current water waste to businesses and residents across London and the options available to customers to reduce this
• Liaising with staff to coordinate visits and ensure all bookings are followed up on with next steps as part of your outreach process
• Using your excellent communication and organisation skills to ensure all customers have the best experience possible

What we are looking for:

• Strong interpersonal and communication skills are essential, as you will be contacting a large number of customers daily
• Basic computer skills and able to use Microsoft Office applications such as Outlook
• Experience working towards targets is desirable as these will be key to tracking your performance and potential to become a permanent member of staff

To be considered for the role or for more details, give Joe Penny a call on , click apply or send your CV straight to

Alternatively if you know of anyone who may be interested, send them this advert and our details and receive up to GBP250 for a successful referral!

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