Customer Experience Advisor

Customer Experience Advisor
Chesterfield
Competitive Basic Salary + Bonus + Benefits
Are you ready to join a team that will meet your ambitions, where you can make new friends and help customers?
Our client is on the lookout for fantastic Customer Service Advisors who will love speaking with people over the telephone and providing resolutions to their queries and complaints. You don't have to have call centre experience; they know that customer service experience comes from a variety of industries; what you will have, is a friendly personality, excellent communication skills and the ability to diffuse challenging situations.
You'll be committed to living their values and delivering an outstanding service to their customers. You will provide a professional, efficient, courteous service answering queries and helping to manage their complaints quickly and efficiently. Self-motivated with a positive approach, you will be an active listener who can manage difficult situations when helping customers and investigate each complaint thoroughly to ensure the best outcome.
They provide full training at their offices in Chesterfield, so come and join their family where they offer an excellent salary PLUS a bonus incentive!
Interested?
We thought you would be! But there's more! They have fantastic training AND benefits that will make you smile!
Competitive Basic Salary
Discretionary 12% annual bonus
Annual salary reviews
25 days annual leave plus bank holidays (increasing with length of service)
6% employer pension contribution (increasing with length of service)
Private Bupa healthcare and dental cover
Employee assistance programme
Critical illness cover
4x salary death in service
Enhanced maternity / paternity pay
Enhanced sick pay
Retail discount scheme
Ready to apply?
We can't wait to meet you!