Job description
To assist the Customer Helpline Supervisor in the provision of an efficient and effective customer focused service to Health and Social Care (NI) (HSCNI) customers in line with PaLS policies and procedures, ensuring Service Level Agreement and Business Plan objectives are achieved..
Request
A minimum of 5 GCSEs at Grade A-C to include Mathematics and English or relevant NVQ Level 2 or GNVQ qualification plus 1 years relevant experience Or 2 years relevant work based experience.