Customer Journey Scheduler

Customer Journey Scheduler

Salary: £25,000

Location: Durrington (Office Based)

Hours of Work: Shift Pattern

Reporting to: Customer Journey Manager

My client, a leading company in the repair and maintenance of wastewater is looking for a Customer Journey Scheduler to join their growing team of over 500+ employees. With more than 100 years combined experience, within the group, my client is one of the industry leading companies in waste management.

All employees live within the communities my client serves, so they know how important it is to put customers first and ensure the level of service required to maintain such a vast network.

As a Customer Journey Scheduler, you will be responsible for dispatching reactive and non-reactive work to the Customer Response Technicians in each area, ensuring all response times and RBD's are met where possible.

Customer Journey Scheduler Requirements:

• Reliable and motivated, who can work as part of a team or autonomously.
• Be highly motivated, manage own workload and meet deadlines while working under pressure in a fast paced, dynamic environment
• Demonstrate excellent verbal and written communication skills.
• Demonstrate excellent use of Microsoft Office (Word, Excel, Power Point and Outlook)

If you think you have what it takes, if you want to further your career within the customer service and scheduling environment, if you wish to apply for the role of Customer Journey Scheduler, then I would love to speak to you further about this fantastic opportunity.

Please click on the link to apply, alternatively reach out to Jason Williams, Manpower South West Perm division - Supply Chain Specialist. You can contact me via this advert or alternatively via LinkedIn which has all my Manpower contact details.