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Form of workWho are you:Are you a people person with a passion for customer satisfaction? You will help us bring brilliant broadband and digital happiness to our customers. You must love helping customers and have patience to listen and solve problems.What will you do:You will learn about our broadband products and services and then help our customers upgrade their service and equipment. This is via inbound and outbound calls. You will learn to collaborate with our sales and marketing teams to help improve our customer retention. We will help you learn how to use our database to accurately track customer orders and satisfaction.There is a shift pattern to cover 9am to 7.30pm Mon-Fri and one Saturday in four from 10am to 4pm with time off in lieu the following week.In return:£23,000.00 with excellent commission for retaining and upgrading customers. An OTE of £35k+ is achievable. You also get 25 days holiday a great pension and other stuff as well.Where will you go:We hope this is the start of your career at Gigaclear. We aim to promote over 25% of our employees each year. Opportunities could arise to develop in sales or marketing, data analysis, or networks, but the choice isn’t limited to that.What next:Send us your CV and we will be in touch.Our ValuesFind a way - we will work together to deliver market-leading solutions and provide customer service excellence to our communities.Do the right thing - we always base our decisions on what we believe is fair, considerate and in the best interest of our customers and our colleagues.Be committed - we are all accountable for our actions and work relentlessly with our many customers to deliver on our promises.Keep it simple - we take potentially complex and confusing information, and we make it easy for everyone to understand
