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Salary Overview:
This role will be focused on providing training and applications support for Lutron’s residential systems. Activities include tradeshows, roadshows, creating excellent technical collateral and delivering outstanding in-person training events both at the Lutron Experience Centre and in the field.
Responsibilities:- Create and maintain training support materials including presentations, demo equipment, and applications documentation for lighting and shading products.
- Lead training sessions that provide qualification to our dealers and installers for the residential systems product families (RA2 Select, HomeWorks and shades).
- This position will also act as the liaison to third-party control manufacturers throughout UK and Europe to provide well-integrated solutions to dealers.
- Answering residential pre-sales technical questions.
- Support the residential sales team on must win projects and accounts.
- Create, plan, and execute training events in the Experience Centre and remotely.
- Closely support residential engineering teams to create and develop new technical training presentations and curriculums.
- Support tradeshows and residential training tours.
- This role will be required to travel regularly throughout UK and Europe.
- Extensive experience in the lighting control industry.
- Good presentation skills along with technical aptitude.
- Knowledge and experience with Lutron software tools including Lutron Designer and myProjects.
- Networking/IT skills including an understanding of TCP/IP networking and network security and encryption technologies such as TLS.
- Strong technical writing abilities.
- Excellent communication skills, both externally with customers and internally with colleagues.
- Bachelor’s degree is advantageous.
- Possess a full UK driving license.
- Desire to work as part of a dynamic team and develop a career with an ambitious company.
