Address
Form of workThis role sits with one of Daisy Communications brands - XLN for Small Business
Location: Sheffield - Office based
Salary: £22,308.00 yearly with realistic commission of £1,000 per month
Monday to Friday working between: 9:00 - 18:00(37.5 hours per week)
Key Responsibilities:
- Performing outbound call activity
- Establish a suitable resolution for both the customer and the business in a timely manner.
- Identify opportunities to maximise growth and revenue through cross selling opportunities, referring where appropriate, to specialist sales teams.
- Identify and escalate any process issues and offer suggestions/ideas for suitable resolutions.
- Increase customer loyalty and reduce churn working in synergy with other departments.
- Strong communications skills – communicating in a clear and concise manner with detailed accuracy a priority.
