AddressVertu BMW York
Here at Vertu BMW York we have a great opportunity for a Customer Retentions Manager to join our team!
As a Customer Retentions Manager, you will be contacting our existing customers to maximise vehicle renewal opportunities for our dealerships! You will be responsible for generating high quality appointments both physically and virtually by following a structured contact strategy. This is a full time role working between the hours of 8am - 6pm with one weekend in four required. We are able to offer a £25,000 basic salary and OTE of £38,000.
The role comes with extensive training, all we ask is that the successful candidate possesses tenacity, great time management, excellent communication and listening skills.
We are proud to be the Motor Retailer who invests more in our colleague's personal development than any other, so if you are successful, you can look forward to on-going training opportunities that provide you with the right career path, career progression and a range of benefits you would expect from an employer of choice which includes:
- 25 days holiday rising with length of service - plus bank holidays
- Access to our online rewards platform giving you cash back and discounts for multiple retailers
- Preferential Service Rates
- Colleague Purchase Scheme
- Share Incentive Scheme
- Pension
- Enhanced Maternity and Paternity
You will need to have a full UK driving license to be considered for this role. If your application is successful, we will need to complete employment checks prior to you starting with us. For this role, these can include us verifying your recent employment, address and credit history. We may also conduct a criminal record check and a driving licence check.
