AddressSTRICTLY NO AGENCIES PLEASE
**We are based in Halstock, near Yeovil, Somerset - therefore own transport is essential**
Post Details Hours: 9.00am - 5.30pm - 5 days per week inc. ½ hour paid lunch – Mon-Fri
Job Type: Permanent
Salary: £11.80 per hour (Starting rate)
Holiday: 28 days per year, including bank holidays and certain shut-downs
Location: Working at our Halstock, Somerset office/warehouse premises - We do not offer any remote working (Fully office-based)
About All-Green
Come and join our ever-growing, friendly team in the Dorset countryside. Only 15 minutes from the centre of Yeovil, based in Halstock, our focus is the supply of environmentally friendly products, garden and homewares. As well as working in a modern and energetic workplace, the position benefits from a ½ hour paid lunch, Christmas shutdown and no weekend work. We offer free parking, staff discounts and free tea/coffee/refreshments in our friendly environment!
Admin & Customer Assistant
We are looking for someone who will look after our Customer Service requirements, via email, internet and telephone. The successful applicant will need to offer a high level of Customer Service when dealing with customer enquiries, problems and taking orders. The role will also include other administrative duties relating of our ecommerce operations.
Typically, this role will involve:
· Responding to customer queries via email and online portals (full training will be given)
· Answering the phone and taking customer orders/dealing with queries.
· General administrative tasks and office duties, such as ordering stationary, etc
· Assisting with customer product returns
· Flexibility to help in various areas of our small but growing business.
What we need (Your skills)
We need a good all-rounder who wants to be a part of our team. As we grow and develop even more, we hope there will be extra opportunities for the right candidate. The ideal person will have:
Essential Skills
· Excellent online/telephone Customer Service manner
· Experience working in Customer Services
· Good level of organisational skills & the ability to manage multiple tasks
· Strong attention to detail
· Ability to work alone to carry out most tasks, as well as working as part of our small team both in the office and other areas of the business where needed
· Flexibility to do different tasks in a very varied role
· Good experience of Microsoft Word and Excel
· Punctuality and reliability
· To be honest & hard working
· Needs own transport to be able to get here (no public transportation to Halstock).
Desirable Skills
· Any experience of eBay, Etsy, and Amazon platforms useful
· Strong computer skills
· Initiative to sort things out and work on your own thoughts
· Good level of literacy
· Efficient with good time management (able to organise & prioritise tasks/jobs)
Job Types: Full-time, Permanent
Benefits:
- Employee discount
- Free parking
- On-site parking
Schedule:
- Monday to Friday
Work Location: In person
