Customer Service Administrator

Customer Service Administrator
20'000- 24'000 + Holiday + Pension + Training & Development + progression +Company benefits
Andover - Commutable from

Amesbury, Ludgershall,Tidworth,Newbury,Basingstoke,Stockbridge,Winchester,
Eastleigh,Marlborough, Salisbury
Are you a Customer Service Administrator looking for an exciting new challenge, with a rapidly growing company who are fast becoming the number one in their industry?
On offer is a fantastic opportunity to join a company who, due to both an exceptional product list and unprecedented levels of Customer Service has rapidly grown month on month since its start up. As such, they offer lots of progression opportunities for their passionate and dedicated team making this a very exciting time to join!
The role involves speaking to customers and taking orders, advising on prices, stock availability, deliveries & returns, as well as a variety of office administrative responsibilities including dealing with queries regarding statements and invoicing, filing and data entry. Resolving customer issues and queries will be a key part of the role as well as offering a first class after sales service. Achieving 100% customer satisfaction is the principal purpose of this role.
This role would suit a detail orientated person who has previous experience within a Customer Service admin role (within an office environment) who is looking to work for a well established company who offer a great package alongside extensive long term career progression.
The role:

• Taking inbound calls from customers
• Resolving queries & managing expectations
• Advising on invoicing & statement queries, promotions, stock availability, prices, deliveries & returns
• General Admin duties

The person:

• An excellent communicator who is 100% customer focused & looking to work in a fast paced environment
• Ability to handle multiple tasks and priorities
• A problem solving 'can do' attitude & the ability to speak to both customers and suppliers
• Looking to work for a company who values their employees & who offers long term stability & progression

To apply for this role or to be considered for further roles, please click "Apply Now" or contact Sarah Hibberd at Rise Technical Recruitment.
Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles.
The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.