Customer Service Administrator

We are seeking a dedicated Customer Service Administrator to provide exceptional support within the Pharmaceuticals industry. The role involves addressing customer needs, resolving issues, and ensuring overall customer satisfaction.

Client Details

Our client is a prominent player in the Pharmaceuticals industry based in Littlehampton.

Description

As a Customer Service Administrator your responsibilities will include:

• Respond promptly to customer inquiries
• Handle and resolve customer complaints
• Communicate and coordinate with internal departments
• Follow up on customer interactions
• Provide feedback on the efficiency of the Customer Service process
• Maintain customer databases
• Manage administration
• Keep records of customer interactions and transactions

Profile

A successful Customer Service Administrator should have:

• An educational background in a relevant field
• Experience in a Customer Service role, preferably within the healthcare industry
• Excellent communication skills
• Ability to handle stressful situations and remain calm
• Good administrative skills

Job Offer

• 11 – 12 per hour
• 6month FTC
• A positive and supportive company culture