Customer Service Adviser

With a rapidly expanding business, we are changing the traditional office environment, encouraging a fun, vibrant and energetic place to work. If you are looking to work in a fast-paced business with a dynamic culture that rewards success, this may be the right place for you!
You will be the point of liaison between the customer, the funder and the supplier, as such you will be expected to have excellent communication skills and strive to provide a positive customer experience from point of sale to delivery of their new vehicle. You will be working as part of a close-knit team in a fast-paced role.
Role: Sales Support Administrator
Location: Bristol - outskirts
Salary: £25,500
Hours: 09:00 - 17:30 Mon- Thursday and 09:00 - 17:00 on Friday
This role is office based with no weekends!
Job description:
* Updating and support customers through their order process
* Ensure all payments are allocated correctly
* Liaise internally and externally to ensure the correct parties are aware of where the order is in the process
* Managing multiple customer deliveries at any one time through the use of our bespoke CRM system
* Creating and raising invoices to customers and relevant suppliers
You will have:
* Previous experience in Customer Service or within the motor trade
* Previous administrative experience in Microsoft packages i.e Excel, Word, Powerpoint
* Ability to work accurately and to a high standard while under pressure
* Creative problem solving, with the ability to deal with issues should they arise
* Demonstrable ability to meet deadlines and prioritise while managing a busy workload
* Excellent communication skills both written and verbal
If this is of interest to you then apply now!

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