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Form of workHinckley & Bosworth - A PLACE OF OPPORTUNITY
Situated at the very heart of England on the border of the East and West Midlands, Hinckley is well connected by major transport links to the cities of Leicester, Coventry, and Birmingham and in an ideal location for commuting being close to major transport links of the M1, M6, M69, M42 and the A5.
Customer Service Adviser
Grade 4, £24,294 up to £27,334 per annum pro rata
37 hours per week, permanent contract
An exciting opportunity has arisen to recruit a Customer Service Adviser. We require a candidate who is committed to providing excellent Customer Service. You will be friendly and diplomatic, with good communication skills and enjoy working with the public.
As part of a dedicated team, working in a highly pressurised environment, you will ensure the delivery of a first class and professional front line service either by telephone or face to face.
You will handle requests which range from receiving visitors to complex enquiries about council services including Housing Benefits and Council Tax.
Experienced within a Customer Service environment and educated to GCSE level or equivalent, you will be an excellent communicator and possess accurate IT skills.
There may be opportunity for home working within this role, once full training, which will be office based is completed.
Closing date: 22 January 2024
Interview date: To be confirmed
We welcome applications from all of the community.
Benefits include flexible working options, generous pension scheme and annual leave plus bank holidays.
Reasonable workplace adjustments are considered for all roles.
