Customer Service Advisor

Customer Service Advisor, Full time 38.75 hrs, Salary £23,00, Permanent,6.4 weeks starting holiday, Employee Assistance Programme, Flexi-Time Policy, staff discount on our products, FREE parking, located on outskirts of Exeter.

An excellent opportunity to join a growing Team and growing Company as aCustomer Service Advisor has recently become available.

Are you an experienced Advisor that delivers great Customer service? As our Customer Service Advisor you will be required to

• Receive telephone calls from customers, dealers and engineers, ensuring all calls are dealt with promptly and in a friendly and professional manner.
• Log customer issues onto the Customer Relationshipsystem, detailing all communication to the customers to ensure our records are kept up to date and accurate at all times.
• Manage, log and process customer payments for on-site Square Terminal payments, raise invoices, collate details and purchase order invoices.
• Develop a rapport with our engineer network and build relationships with the immediate team, internal departments and customers.

Have you got excellent communication, listen and communicate complex production information clearly and concisely?

Are you self-motivated, able to multitask with excellent organisation skills? In return you will have the opportunity to develop a great career within a well established company that is going from strength to strenth and really value their people.

If all the above lines up for you as your next career move to be aCustomer Service Advisor then, we would love to hear from you contact Kirsty at Elite Recruitment Solutions of the Wise Employment Group Exeter (url removed) or hit apply via this job board.