As a Customer Service Advisor this role has a strong focus on Sales and Warehouse management, as well as supporting in other areas of the branch, so this role is great for someone who loves to build relationships with their team and customers and enjoys an active and varied fast paced role.
Hours - 7.30 - 5.00 Monday to Friday
Location - Unit 3002, Victoria Road, Leeds, LS14 2LA
First and foremost, we always want to recruit talented people that align well with our values and way of working. Experience within our industry is not essential, we are committed to providing you with the full tools and support required to carry out your role within JPS.
Your day to day duties will be to:
Dealing with customers on the trade counter in a friendly and efficient manner
Processing orders, purchasing stock and taking stock levels
Prepare quotations and follow up on them
Maintaining high presentation standards in the working environment ensuring it is always kept clean, tidy and presentable
Using forklift trucks and other equipment to prepare stock for delivery, but don't worry full training will be provided
Accurately and efficiently identifying and picking stock to fulfil customer orders
Maintain stock levels and regular stock checks
Pick items to fulfil customer orders
Assist in the loading of operatives vans and serving
Unloading of supplier vehicles using a FLT where needed (training provided)
Check incoming stock deliveries and put away in appropriate areas
Learning products and processes in order to deliver a great customer experience
Make Health & safety a priority and keep yourself and others safe at work
What's in it for you?
A competitive salary and benefits package, plus generous staff discounts
A supportive team environment where your contributions are recognized and valued
Opportunities to grow your skills and career within our organization
Flexible working arrangements to help you balance work and life
Required Skills and Experience:
A flexible approach to work; happy to work in various departments within the branch
A great team player; ready to support colleagues and customers when needed
A confident communicator, both over the phone and in branch
Excellent communication and Customer Service skills
People's person with a strong relationship building ability
Driven, enthusiastic, hungry and lots of self-motivation
Ambitious, looking for progression and wants to make a career for themselves
Computer Literate (Microsoft Office)
About us: At Jewson Partnership Solutions, we're proud to be part of the STARKBuilding Materials UK and dedicated to providing top-quality products and exceptional service to our customers. We're a friendly and collaborative team, passionate about what we do and committed to doing it well.
If you're ready to take your Customer Service skills to the next level and join a team that's dedicated to providing great service, we want to hear from you. Apply today!