Job description
Customer Service Advisor
Are you passionate about providing exceptional customer experiences?
We are on the lookout for a dynamic and dedicated Customer Service Advisor to join our growing team. If you thrive in a fast-paced environment, have excellent communication skills, and are committed to ensuring customer satisfaction, we want to hear from you!
Key Responsibilities:
Handle customer inquiries via phone, email, and chat in a professional and courteous manner. Provide accurate information about services, and policies to resolve customer issues efficiently. Assist customers with placing orders, processing returns, and tracking shipments. Collaborate with other departments to ensure timely resolution of customer concerns. Maintain up-to-date knowledge of company products, services, and promotions.
Whats on Offer:
Comprehensive training program to equip you with the skills needed for success. Opportunities for career growth and advancement within the organisation. Supportive and inclusive work environment that values teamwork and collaboration. Employee benefits including health insurance, retirement plans, and more.
Qualifications:
Previous Customer Service experience is preferred but not required. Strong interpersonal and communication skills. Ability to multitask and prioritize workload in a fast-paced setting. Proficiency in using CRM software and other Customer Service tools Don't miss this opportunity to make a difference and contribute to our clients team's success! If you are enthusiastic, customer-focused, and ready to take on new challenges, apply now to become our next Customer Service Advisor.