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Form of workJob summary
The Yard Customer Service Assistant is a vital role in our branch.Responsibilities include loading and unloading vehicles, serving customers, and maintaining stock levels.Skills required include forklift truck experience, Customer Service knowledge, and understanding of building products.
Job seniority: entry level
Responsibilities
• Loading and unloading vehicles both manually and with a forklift truck.• Serving customers face to face and providing the highest possible service.• Preparing orders for collection & delivery and ensuring sales documentation is completed.• Checking and putting away all goods inwards in the correct location.• Maintaining stock levels.• Being responsible for personal and workplace health and safety.• Performing any other duties necessary to meet business objectives.
Requirements
• Extensive experience utilizing a forklift truck.• Proven experience working in a similar role and environment.• Customer service knowledge.• Understanding of timber and general building products.• Methodical with the ability to prioritize workload.• Good communication skills.
Key Skills Needed
• Forklift truck experience• Customer service knowledge• Understanding of timber and general building products• Methodical with the ability to prioritize workload• Good communication skills
