Job description
The Customer Service Advisor will work as part of a team in the Customer Service Centre providing a high quality telephone Customer Service, effectively responding to and resolving all types of calls across the full range of service activity i.e. rents, neighbourhoods, allocations, housing and repairs..
Request
Good general level of education to include GCSEs (at a minimum of Grade C), or equivalent level qualifications, in both English and Maths. AND A minimum of 6 months relevant experience providing a front-line customer service.Evidence of ability to handle sensitive and confidential information in a workplace or volunteer environmentEvidence of ability to demonstrate accuracy and attention to detail in work responsibilitiesIT literacy, as evidenced by substantial practical experience in the use of a range ofMicrosoft Office software, or other broad range of equivalent office software packages.
Address
Salary
Holywood, Gwynedd
