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Form of workRed Recruitment is recruiting Customer Service Advisor - German Speaker to join an insurance company who have been operating for over 150 years. This position will involve resolving customer queries in German. This role is located in Bristol City Centre and has a competitive salary as well as many benefits.
Benefits and Package for a Customer Service Advisor - German Speaker:
Salary: Competitive
Hours: Monday - Friday, 8am - 4.30pm (37.5 hours per week)
Contract Type: Permanent
Location: Bristol City Centre
Income Protection
EAP Counselling and 24/7 GP access (available for your family also)
Private Medical Insurance (After 12 months of service)
29 days annual leave including bank holidays
Key Responsibilities of a Customer Service Advisor - German Speaker:
Answering and making phone calls and responding to enquiries within target timescales
Confirming and verifying insurance details that are provided and accurately entering them into the database
Reviewing and responding to insurance documents and miscellaneous correspondence within target timescales
Dealing with high value German speaking clients
Translating documents as necessary
Key Skills of a Customer Service Advisor - German Speaker:
Must be able to speak German fluently and to a professional standard
Previous experience in a Customer Service
Preferable experience within claims or insurance but not necessary
Excellent telephone manners and Customer Service
Able to use Microsoft Office 365, particularly Excel
Must have organisational and prioritisation skills
If you speak German fluently and are interested in this position, please apply now!
Red Recruitment (Agency)
TPBN1_UKTJ
