Customer Service Advisor

Customer Service Advisor
Huddersfield
£23,000 per annum
We are currently supporting our retail client in recruiting a Customer Service Advisor to join their team in Huddersfield. This role is all about creating a fantastic customer experience and representing the brand effectively.
This is a full time position working on site in Huddersfield.
What you'll be doing -
* Responding to customer queries and complaints effectively, this could be over the phone, via email or webchat.
* Helping customers with order queries and processing orders over the phone
* Achieving Customer Service quality targets
* Driving sales by providing an excellent Customer Service experience
What we're looking for -
* Previous experience in a customer facing role, this could be retail, call centre, hospitality etc
* Ability to easily build rapport with customers
* Confident working on IT systems
* Good attention to detail as you'll need to update customer records on the system
Hours of work -
* Full time hours
* Flexibility between Monday to Sunday is required
Salary -
* Circa £23,000 per annum
* Opportunity to earn bonuses
Interviews are taking place now for this role so if you're interested then apply now and one of our consultants will be in touch!