Customer Service Advisor - Part Time

Part TimeCustomer Service Advisor Role
You will be joining a company that specialises in the provision of fully digitised subscription services for their clients. The company provides a full end-to-end service for their clients from implementing the subscription service, managing the subscription service and providing in-depth insights to their customers purchasing habits. This office is based within the clients offices in Glasgow City Centre close to Queen Street train station.
The role
The role of the Customer Service Advisor will be to assist customers who are contacting you regarding their current subscription, answer any questions they may have and amend as and when required.
Your duties will include, but not be limited to:
Answering inbound calls and emails
Answer customer queries
Resolve any customer issues to the best you can
Liaise with internal and external departments where required
In return, the Customer Service Advisor will receive:
Starting salary of 22,400 (pro rata)
Excellent training
Flexabile hours between 8am - 8pm and Saturday shifts ( Must be available for two weeks FULL TIME training )
Central office location based in Glasgow city.
About you
In order to be considered for the role of Customer Service Advisor, the successful candidate will have good Customer Service experience from a call/contact centre environment.
The successful Customer Service Advisor will also have:
Excellent communication skills, both verbal and written
Organisational skills
Be comfortable with Microsoft outlook and other ad-hoc administration duties

Apply ASAP for immediate consideration

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