Your new company
Hays is working with Clients within Financial Services.
Your new role
- Answering inbound calls from both direct customers and Independent Financial Advisers.
- Assisting customers with their accounts and any queries.
- Advising clients on how to add or withdraw funds and providing guidance.
- Building rapport with customers.
- Providing excellent Customer Service and a solution for each customer.
What you\'ll need to succeed
- Experience of working in a call centre environment and / or financial services experience.
- Excellent verbal, written and interpersonal communication skills.
- Outstanding Customer Service skills and dedication to providing exceptional customer care.
- Excellent listening and analytical skills
What you\'ll get in return
- Pension contribution of up to 15%
- An annual performance related bonus
- 22 days holiday
What you need to do now If you\'re interested in this role, click \'apply now\' to forward an up-to-date copy of your CV, or call us now.
If this job isn\'t quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk