Customer Service Agent

Are you eager to join a fast-paced, exciting, and vibrant environment? Are you available immediately?
Our client, an established, successful and continuously growing business, are looking to recruit 5 enthusiastic individuals to join their lively, upbeat team in Burgess Hill as Customer Service Agents.
No extensive experience is required - just bring a passion for delivering great Customer Service, and we'll provide you with full training to excel in this role! Additionally, there are weekly bonuses available as a reward for your hard work.
As a Customer Service Agent, you will be an integral part of their expanding team and project, driven by the success they have achieved so far. This is an opportunity to work in a supportive, collaborative environment where your contributions make a significant impact. Forget about cold calling or sales - their focus is on delivering exceptional Customer Service.
You should be available immediately for a 12 week temporary assignment that will become a permanent position and ready to start in mid May.
If you are interested in this excellent opportunity and are eager to get stuck into a Customer Service based role, we would love to hear from you.

Responsibilities as a Customer Service Agent
Please note: This is NOT a cold calling role, you will be organising and booking deliveries via telephone to existing patients to organise the delivery of regular medication.

• Making calls to existing patients to organise the delivery of regular medication
• Methodical working with good attention to detail and a good telephone manner
• Using a computer, following a script and recording outcomes

Requirements

• Good Customer Service skills
• Excellent telephone manner - confident on phones
• Ideally, you will be able to commit to a 3 month contract

Job Title: Customer Service Agent

Location: Burgess Hill (3 minute walk to the train station)

Salary: £11.44 + £1 per hour attendance bonus for completion of all shifts assigned within a month (no sickness / absences)

Full Time: Monday - Friday, 9:00am - 6:00pm OR 10:00am - 7:00pm

Minimum of 12 week temporary assignment, which will then become a permanent role.

For more information about this Customer Service Agentrole, please contact Chloe McCausland at Clearline Recruitment.