Job description
To provide a professional, proactive, customer focussed service to the organisation and all customers, both internal and external. The role will be working in one of the following areas: Libraries and face to face Customer Service including Registrars. Customer service including 24-hour call handling and channel shift. Business Support covering support to a range of services across the organisation. Executive and Councilor Support and Weddings, Meetings and Events services. Quality assurance and system and service development