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Form of workRecruit4staff are proud to be representing their client, an established training business in their search for a Customer Service Assistant to work in a hybrid role from their offices in Swansea.
For the successful Customer Service Assistant our client is offering:
- Salary up to £25,000
- Monday to Friday 8.30 - 1700
- Permanent
- Benefits: Hybrid 3 days in office 2 home based, 25 days holiday + Bank Holidays, Christmas Shutdown (Deductible from Holidays), Volunteer & Charity Days, Pension Scheme, Private Medical Insurance, Macbook & Accessories, iPhone, Travel Expenses when necessary
The role - Customer Service Assistant:
- Communicate with customers and course attendees via email and telephone
- Assist with enquiries about course schedules and customer queries
- Support the Customer Service executive with queries and investigation
- Manage initial complaints from customers
- Assist with payments for course bookings
What our client is looking for in a Customer Service Assistant:
- Customer Service Experience - ESSENTIAL
- Language Skills: Fluency in French OR Italian OR an Eastern European language - ESSENTIAL
- Relative Qualification in languages - DESIREABLE
Key skills or similar Job titles:Customer Service Executive, Customer Service Officer, Customer Service AdvisorCommutable From: Cardiff, Newport, Bristol, South West, Swansea
For further information about this and other positions please apply now.
This vacancy is being advertised on behalf of Recruit4staff (Wrexham) who are operating as a recruitment agency, agent, agencies, employment agency or employment business.
