Customer Service Assistant

Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, then we are looking for someone just like you to help us deliver exceptional customer experience for Chartwells on a full time basis, contracted to 40 hours per week.

As a Customer Service Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. You'll get given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:

• Exclusive travel discounts with TUI, Expedia, Booking.com and many more


• Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more


• Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits


• Up to 44% off cinema tickets to enjoy your favourite blockbuster


• Regular emails filled with the best discounts and savings available


• Receive cash rewards every time you spend and use them on a wide range of brands


• Un-wind with us with free wellness, mindfulness and exercise classes


• You can share all discounts and offers with your friends and families


• Contributory pension scheme


• Grow your career with our Career Pathways and MyLearning programmes

Please note: This role is contracted to 40.8 weeks per year

Could you bring your spark to Chartwells? Here's what you need to know before applying:

Your key responsibilities will include:

• Preparing delicious, high-quality food that delights our clients and customers


• Creating attractive food and counter displays


• Representing Chartwells and maintaining a positive brand image


• Handling cash and operating the cash register


• Complying with Food Handling & Hygiene standards


• Complying with Health & Safety regulations

Our ideal Customer Service Assistant will:

• Have an enthusiastic can-do attitude


• Display passion for delivering excellent Customer Service


• Be an excellent team player


• Arrive equipped with a desire to succeed in your role


• Thrive working under pressure


• Demonstrate outstanding timekeeping and reliability


• Have a safety-first mind set


• Have experience within a similar catering-related role, but this isn't essential.

As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.

Job Reference: com/1402/41692001/52615990/BU #LI-DNP

Compass Group UK&I wants everyone in our business to feel able to be themselves at work and to have an equal opportunity to progress their career. We want to create a culture where we respect and embrace everyone's talents, beliefs, backgrounds, and abilities. Where our colleagues feel valued, can reach their full potential, and thrive - Diversity is Our Strength!