Customer Service Clerk

Hays is working with a manufacturing organisation in Bradley Stoke, Bristol.
The organisation are looking for a Customer Service Clerk who is passionate about Customer Service and has knowledge of order processing. Salary for the role is up to £27-28K p/a. The organisation offers hybrid working, one day a week.

Main duties include:

• Maintain exceptional service to customers by email and telephone
• Receive orders from customers and accurately record them on the database
• Process refunds and coordinate with logistics
• Booking transport for despatch
• Maintenance of client databases
• Ensure health and safety compliance

You:

• Educated to A Level Standard or equivalent
• Customer service knowledge and experience is essential.
• IT skills - SAP essential
• Experience of sales processing
• Exceptional communication skills
• Highly organised
• Resilience
• Ability to work well in a high-paced environment. What you'll get in return
• Competitive salary
• Flexible working arrangements
• 23 days holiday + bank holidays, increasing with length of service

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. INDHAF

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk