Job description
You will be responsible for front line Customer Service duties in railway stations and will be expected to deliver passenger information/communication, issue tickets, deal with and resolve complaints and assist in delivering a high class and punctual rail service. You must also comply with the relevant rules and regulations within a Railway environment and conform to health and safety legislation. .
Request
GCSE qualifications in Maths and English (or equivalent) or alternatively be able to demonstrate at least 2 years' relevant experience in a similar post.Minimum of 2 years' face to face experience in a customer service environment of cash handling.Experience of dealing with difficult customer complaints and customer enquiries.Experience of adhering to Health and Safety rules.
Address
Form of work
Salary
Various - See further information
