Customer Service Manager

Customer Service Manager, Daventry, Monday to Friday 8-5pm £33-36k
Join Us as a Customer Service Manager!
Do you possess an unwavering commitment to excellence? Are you determined to transform good into outstanding? We're seeking a Customer Service Manager who thrives on achieving top-tier results.
Working with a company that has doubled in size and is still focussed on future growth you will play a pivotal part in their continued success
As the Customer Service Manager, you'll lead a team of 5 talented Customer Service advisors instilling best practice and working towards a culture of excellence.
You're not just a manager; you're a leader who knows how to inspire and guide. To put in processes that nurture and grow a first class service for your customers
Challenges are opportunities in disguise, and you excel at finding innovative solutions
Your ability to connect with people and motivate them is unparalleled.
In a dynamic environment, you remain agile, adjusting strategies as needed.
You radiate positivity, energizing those around you even in challenging times
You tackle conflicts head-on, turning them into opportunities for growth.
You know when to take charge and make decisions with confidence.
Its fast paced, its growing and its ever changing.
Your day to day will be split between the management and development of your team and great account management with your high profile key accounts to ensure that their day to day needs are met and exceeded
We would love to hear from you if you have a track record in a similar position, have been customer facing and experience in logistics, distribution, 3PL solutions, FMCG or similar
As this is a tricky location to get to, your own transport is absolutely essential.
Hit apply now for a confidential chat